Very friendly and fun to listen to. She does recommend her favorite products, but also adds that any product you choose should work just fine. Her #1 rule is to always moisturize before applying make-up. Then she moves to her eyebrows and then to concealer (which she says is up to you whether or not you want to use concealer). She shows how to make it so the concealer doesn't show, and then moves to eye primer and texture eyeshadow. She is humorous on her opinion on texture being a must have. She continues like this for other details on her eyes and for the rest of the face. Extremely informative and fun to follow.